Your front desk, on one screen.
See who is free, answer every call and pass it on with one click, across every site. vDOORMAN is the reception console for vKOM-PBX and vKOM-SECURE.
Built for the person on reception
Each receptionist gets a seat and signs in with Voimar ID. The look follows your phone system: red on vKOM-PBX, olive on vKOM-SECURE.
See who is free
A live lamp for every person: idle, ringing, busy, on hold or offline. Up to 10,000 people on one board, across every site.
Every call in one place
Calls in progress, queues and parked calls, live on one screen.
One click on a call
Pick up, park, take back, transfer, consult first or hang up. Transfer by selecting a person or typing an extension.
A directory that is already full
Everyone is listed from the start, with search, filters and export to Excel. Call anyone from your own phone.
Up to four screens
One sign-in spreads over up to four screens, and the windows share the selected call.
Queues in hand
See each queue, pause an agent and bring them back when they are ready.
A wallboard for the team
Put the live picture on a large screen for everyone to see.
Sign in with Voimar ID
One sign-in, and every action on a call is checked and recorded.
On a phone or tablet too
A layout of its own for small screens, with finger-sized buttons.